CRM

• Wherever you are on your CRM path, using Dynamics CRM or Dynamics 365, or you are looking to implement CRM for your business, we can help. With our extensive knowledge and our considered, customer-centric approach, we will tailor the way we help to your needs.


• We are a Microsoft Gold Cloud CRM Partner with a large team of consultants across the UK that specialize in Dynamics CRM and Dynamics 365 for Customer Engagement. We use our expertise to provide a CRM that delivers for your business and customers. We work with legacy Dynamics CRM systems to extend their life and help organizations embrace the newest in technology with Dynamics 365 for Customer Engagement.


• Microsoft’s CRM offering is Dynamics 365 for Customer Engagement. Customer Engagement is effectively 3 modules of the same CRM tool designed for different roles targeting sales, customer service and marketing. All of the solutions sit on the customer engagement platform with inbuilt intelligence, the same database and much of the same functionality.

Why implement a CRM solution?

• CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter.


• A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored.


• Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.


• Without a centralized and automated CRM system, your people can lose track of customer interactions and miss business opportunities.